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BRILLIANT SOLUTIONS

PC Pickup & Delivery Service (Residential)

The standard PC Pickup/Delivery Service costs - $95 plus GST (2- 3 day business days for professional PC diagnostics and/or repair to find out what is wrong and fix it.) (this does not include hardware cost should there be any).


If after diagnostics are complete and no hardware replacement is needed we will proceed to: 


Virus Check / Removal

Remove all viruses, spyware, malware, trojans, etc.

Installed Antivirus (Microsoft Essentials, McAfee, etc)


Drivers

Ensure all system drivers are correct and up to date.


System Tune-Up

A thorough inspection and scan of your system software will determine how best to address the slow speed issue. Our scan detects registry issues as well as unwanted browser files and window files that may not be readily visible.


File Clean Up

We often find hundreds of internet and operating system temporary files that should be removed to free up space on the hard drive. Most users are surprised to learn how many of these files are on their computers, and they are even more surprised to learn how these can adversely affect the performance of their computers.


Dust Removal

We clean the affected areas of your computer with compressed air to remove, dust and animal hair which the usual household air currents blow around. If these foreign particles are allowed to remain, the result can be overheating, slow speed and several other issues.


When you PC isn’t operating like it should—call us to arrange a suitable time to pickup your PC for service :) London, St. Thomas, Strathroy & surrounding areas

FAQ

Q:  What do I need to have ready when you pick up my PC?

A:   the tower/laptops power cord


Q:  Do you Service MACS?

A:  Sorry, not for our residential service


Q:  Do I need appointment for PC Service?

A:  Yes, please call or email us to arrange equipment pickup time.


Q:  I accidentally deleted my files. Can you get them back?

A:  Yes, in many cases we can recover deleted data. We recommend you stop using the computer immediately. The more you use the computer after you deleted the files the more difficult it becomes to recover deleted data. 

Q:  How long will it take to repair my computer?

A:  Most repairs take 2-3 business days to complete. If parts are required and need to be ordered....repairs may take longer.


Q:  Do you sell Antivirus?

A:  If you do not have antivirus or if yours has expired, then we can install Brand Name Antivirus